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Consulting

In addition to the industry technical and functional process skills and the organizational and leadership experience, Excom has the professional consulting skills to apply recognized tools and techniques to ensure that world class solutions are applied to each client problem. The following is a representative summary of approaches that are often applied to provide a complete and successful solution.

Consulting Techniques:

  • Process Management
  • Organizational Design
  • Modeling and Scenario Analysis
  • Total Quality Management
  • Statistical Analysis
  • Benchmarking
  • Performance Validation Methodologies
  • Group Facilitation Techniques

Relevant Representative Engagements:

  • Development of an intelligent network, business process and information systems plan for major United States telecommunication company
  • Conducted Disaster Recovery studies for a major telecommunications firm
  • Developed Technical Specification of a new service platform by a major telecom vendor
  • Developed a technical plan for intelligent network services for a major United States telecommunications firm
  • Provided development and implementation support for a major new long distance service program for a large US based telecommunications firm
  • Supported the development and implementation of a new service initiative for a large international facilities provider
  • Assessed responses for the request for proposal for a major multinational bank
  • Developed data communication requirements to support service and operations support systems for a major multinational service provider

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